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Student Health Services

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ewu_eagleThe Comprehensive Health & Wellness Program is an all inclusive approach to physical and psychological well-being for Eastern students.

Health Related Phone Numbers

Health, Wellness and Prevention Services(509) 359-4279
Counseling and Psychological Services(509) 359-2366
Cheney Police Department(509) 498-9235
RAPE Crisis Line(509) 624-RAPE (7273)
Spokane Menthal Health(509) 838-4428
EWU Violence Prevention Advocate(509) 359-6429

Eligibility

Students registered for six or more credits in fall, winter and spring quarters participate in this program that provides a basic level of ambulatory health clinic services at any Rockwood Family Medicine, Internal Medicine or Urgent Care location. 

Students taking less than six credits can request voluntary participation in the program at any EWU financial services office. Students have until the tenth day of the quarter to request and pay for the services.

Summer students do not automatically participate in this program! These services are not included as part of summer tuition and fees, therefore the services are not automatically charged in the summer.  Students requesting services must either be registered for classes OR be a continuing student. The health fee must be paid during
the summer open enrollment dates.

Availability

Student health services begin the first class day of each quarter and end the day before a new quarter begins.  There is no lapse in coverage for continuing students.  Please check clinic hours for holiday and weekend availability.

Rockwood Locations

Rockwood Cheney Clinic
19 N. 7th Street, Cheney, WA 99004
Located just two blocks from campus, offering three options for accessing medical services.
Call Student Health at (509) 235-6151.

Student Health Center: appointments can be made in advance or same day based on availability.

Walk-In Clinic: Sign in at Student Health desk or at the main desk after 4:30 p.m., Monday through Friday or Saturday, "first come, first served."

By Appointment: Appointments may be scheduled with the provider of your choice based on availability.


Provided Services

Health care services are provided at the Rockwood Clinic locations listed in this brochure. Services must be provided by a PCP* or Urgent Care provider. Appointments are available at most sites. Please give 24 hour notice for cancelled appointments. Failure to keep scheduled appointments may result in dismissal from clinical services. While this plan is designed to cover most routine medical needs, it does not cover all health care costs. Read this brochure thoroughly; services received that are not listed will be the student’s financial responsibility. Please contact the Rockwood Student Health department at (509) 235-6151 prior to the visit if you have any questions about contracted services.

*A “primary care provider” is a physician assistant, nurse practitioner or physician licensed to practice family medicine. Does not include visits to specialists, such as gynecology, orthopedics, dermatology, etc.

Illness
Included: Common illnesses customarily treated in an outpatient setting except as otherwise described herein.
Excluded: Pre-existing conditions and complicated chronic illness as determined by the PCP. Care from any specialist or a non-Rockwood provider or any medical facility other than Rockwood unless specifically contracted. Hospitalization, emergency room and all ancillary hospital services.
Injury
Included: All minor or uncomplicated injuries including musculoskeletal trauma, lacerations, burns, foreign body removal, simple fractures. Level of treatment is based on the medical judgment of the attending provider.
Excluded: All major or complicated trauma or surgery as classified by the attending provider or beyond the scope of the facility’s usual practices. Examples: displaced fractures, major surgery or serious eye injury. Any services requiring complicated procedures or consultation by a specialist. Hospital emergency room and any related costs.
Procedures
Included: Minor or uncomplicated surgery as determined by the attending provider and not for cosmetic purposes. (Skin biopsy does not include pathology cost.) Wart treatment, ear wash, nosebleed, nebulizer treatment, oximetry, peak flow. Parenteral administration of medication not including the cost of medication. TB skin test available at the Rockwood Cheney Student Health Center or the Urgent Care Center at the Rockwood Main Clinic only.
Excluded: Complicated procedures as determined by the attending provider or those requiring specialty care. IV medications, solutions and set-up materials. Pathology or associated labs not listed as covered.
Laboratory
Included: When ordered by the PCP: CBC, sed rate, platelet count, urinalysis, urine or serum pregnancy test, strep throat culture, wet mount, KOH, chlamydia, gonorrhea, blood sugar, TSH-R, CMP, mono spot and lipid panel. Influenza tests available at a reduced cost to students. Other labs may be available at a reduced cost.
Excluded: Lab profiles, (other than those listed under the “included” section). Lipase, amylase. Stool culture. Urine culture and/or sensitivity. Quantitative HCG. HIV, VDRL, glycohemoglobin or any labs not listed under the “included” list. Any labs which must be sent to outside laboratories unless otherwise specified.
Imaging
Included: For acute problems: chest, extremities, clavicle, KUB, shoulder, ribs, hip/pelvis, scapula, sinus, knee.
Excluded: Any x-rays not described under the “included” section or any other radiological or nuclear medicine studies such as CT or MRI, mammogram, ultrasound, etc.
EKG
Included: Diagnostic rhythm strip and/or 12-lead for acute problems with interpretation by the PCP (not for screening purposes).
Excluded: Not covered if ordered by a specialist. Cardiologist interpretation or when used for screening purposes.
Physical Therapy
Included: Six visits per acute condition with $15 co-pay per visit, if prescribed by a Rockwood PCP. Additional visits will be the patient’s responsibility. All PT services provided only at Rockwood Physical Therapy.
Excluded: Chronic musculoskeletal problems. Therapy provided by non-contracted therapists or referrals from a specialist. Massage therapy excluded.
Immunizations
Included: When ordered by the PCP: TDAP, measles-mump-rubella, tetanus and influenza (as availability permits). Other immunizations may be obtained at the Spokane Regional Health District (509-324-1600) per their fee schedule.
Excluded: Meningococcal, varicella, and Gardasil vaccines.
Mental Health
Included: Psychiatric: one initial evaluation and two follow-up visits only with the contracted psychiatrist based on medical judgment and referral of PCP. Providers may coordinate psychological services with the EWU counseling services (CAPS).
Excluded: In-patient or emergency mental health services, non-contracted counseling, psychological or psychiatric services.
Allergy Shots
Included: Only at the Rockwood EWU Student Health Center in Cheney by appointment only after initial visit with a primary care provider. Student must provide the allergy serum. $5 co-pay per visit or $25 per quarter.
Excluded: Allergy testing. Allergy serum.  Complications resulting from adverse reaction to allergy serum. Allergy immunotherapy consultation.
STD
Included: Consult, exam, education. Lab cost for gonorrhea and chlamydia via urine or swab. HIV test counseling. Uncomplicated treatment of genital warts.
Excluded: Laboratory costs and treatment for HIV, syphilis, hepatitis screen, HPV DNA or herpes cultures. 
Materials
Included: Basic casting and splinting materials, ace bandages, wound dressings, sterile trays and “covered procedure” materials as deemed necessary by the PCP.
Excluded: Orthopedic devices, specialty casts, slings, crutches, cervical collar or any materials or durable devices.
Women's Health
Included: Cervical cancer screening and cytology (pap) is recommended beginning at age 21 and every two years until age 29 according to current ACOG guidelines (American College of Obstetrics and Gynecology). One pap test with cytology is covered per academic year. Appointment only with PCP.   Contraceptive and STD counseling, urine pregnancy test, (contraceptive medication or devices are NOT covered).
Excluded: Obstetrical care. Visits to a gynecologist. Contraceptive medications or devices. Colposcopy.
Cervical cryotherapy. Acute rape counseling. STD treatment. Pathology for repeat pap tests. Infertility treatment. Mammograms. Pelvic ultrasound or imaging other than x-ray.
Dietetics
Included: Consult with Rockwood dietician if referred by PCP, with a $15 co-pay per visit.
Medications
All medications are excluded. Prescription medications are the financial responsibility of the student. Call your pharmacy during regular hours for prescription refills. Allow three business days for refills. Refills are not done
on weekends.
Other Excluded Services
Comprehensive physicals, i.e. sports, study abroad, employment, DOT, etc. Labor & Industry claims or any employment related injuries or conditions. Motor vehicle accidents. Vision and dental care. Ambulance services.
Chemical dependency treatment. Alternative health care. Emergency room, hospitalization, or surgery.

NewHours 
Starting September 1st, 2011, Rockwood Cheney Clinic's walk-in hours changed. New hours are:
Weekdays, 8 a.m. - 6 p.m.
Saturdays, 8 a.m. - 4 p.m.

Accessing the Services

Students eligible for health services need only present their EWU identification card at any Rockwood Clinic location. Remember to identify yourself as an EWU student currently eligible for the health services. If you are unclear about which services are covered and which are not, contact the student health clinic at 509-755-6520 during regular office hours before the service is performed.  A detailed list of provided services may be found here.  It is your responsibility to review and understand your coverage.

Please note: The Rockwood Clinic system may not be able to bill your insurance or your health insurance provider may not allow you to be seen by a Rockwood provider.   Some insurance plans have deductibles and co-pays that need to be met.  Please contact the Rockwood Clinic location nearest you or the customer service department of your health insurance plan to discuss the status of your personal health insurance.

EWU student health services will not pay for any emergency room or hospital visits. Any care received out of the Rockwood Clinic system is the responsibility of the student.

Please contact the Health & Wellness Office at 509-359-4279 for more information on major medical and other insurance coverage or click here.

Locations

Rockwood Cheney Clinic:

EWU Student Health Center
19 North 7th Street
Cheney, WA 99004
TEL: (509) 755-5915
FAX: (509) 235-2468
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Rockwood Main Clinic:

400 East Fifth Avenue
Spokane, WA 99202
TEL: (509) 838-2531
FAX: (509) 342-3968
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Rockwood North Clinic:

9001 North Country Homes Boulevard
Spokane, WA 99218
TEL: (509) 755-5340
FAX: (509) 466-8208
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Rockwood Valley Clinic:

14408 East Sprague Avenue
Spokane Valley, WA 99216
TEL: (509) 755-5710
FAX: (509) 928-6025
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Rockwood Medical Lake Clinic:

725 North Stanley Street, Suite D
Medical Lake, WA 99022
TEL: (509) 755-5300
FAX: (509) 299-5154
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Rockwood Quail Run Clinic:

2214 E. 29th
Spokane, WA 99203
TEL: (509) 755-5250
FAX: (509) 755-5251
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Rockwood has the largest freestanding outpatient diagnostic and treatment center between central Washington and Minneapolis.